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Common Questions
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Still have more questions?
We understand you may have questions. This section addresses typical inquiries regarding contact methods, response times, and departmental contacts. Our goal is to provide you with prompt and clear answers. If your question isn’t answered here, feel free to reach out directly.
We typically respond to inquiries within 24 hours during business days. Our aim is to ensure you receive timely assistance for your questions.
You can reach specific departments through the contact form on our website. Just select the relevant department, and your message will be directed there.
If you require immediate assistance, please use our live chat feature available during business hours. We’re here to help as quickly as possible.
Yes, once you submit your inquiry through our contact form, you will receive a confirmation email with a tracking number to check the status of your request.
Our support team is available Monday to Friday from 9 AM to 5 PM. We look forward to assisting you during these times.
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